Fixed Price Online is a member of the Ombudsman for Estate Agents and registered with The National Association of Estate Agents. Our head office is in Scotland. 19 Union Street, Greenock, Scotland, PA16 8DD. We are registered under the Data Protection Act 1998, number Z144543X. We offer this website to homeowners, Estate Agents, Mortgage Brokers and New Home Developers, enabling them to display, identify and sell houses for sale at fixed prices.

INTRODUCTION

Please read this policy carefully by using this site and any of the other services that we produce via this site. You are agreeing to be bound by the terms of this policy in respect of the information provided, collected and made available about you or your property via this site. We use the information provided by you to display your property on the website fixedpriceonline.co.uk. You are not allowed to display property unless you have a home information pack – Hip (England) and from 1 December 2008, a home report (Scotland). Your property must be displayed at a fixed price and you must be prepared to accept a fixed price for your home. This gives prospective buyers a clear understanding that the house is available to purchase at a fixed price and should they contact either the seller direct or their agents, they can enter into negotiations to purchase at an agreed fixed price. In addition, we will provide links to other useful information, government legislation and, on request, provide you with quotations and information on related matters, such as HIPs, home reports, mortgages, surveys, conveyancing, and insurance. The information provided by you and your agent can be checked on the website and if for any reason it is incorrect, it can be changed by either you or your agent by simply registering your registration number and access details. We may, from time to time, collate information obtained from a number of clients to enable us to assess customer requirements, assist in our marketing and development, support and improve our business and the services that we offer. We may, from time to time, ask you to provide information relating to the house purchase and sales market and additional support services. Information gathered may again be used to identify current patterns, market changes and improve the overall service. We may, from time to time, ask you to participate in a specific review, requesting you to email your reply to us. Where you consent to participate in any such reviews, the collated information obtained will be available to you, on request, and should, for any reason, you do not wish to be party to any review or assessment conducted by us, you may simply notify us at sales@fixedpriceonline.co.uk.

REGISTERING WITH US

When you register with us, your details are saved and used to describe the house that you have for sale on display. You may update your details at any time.

REQUESTING QUOTATIONS

Should you request quotations for home reports (Scotland)/HIPs (England) surveying, conveyancing, mortgages or insurance, the information provided by you may be passed on to a third party agent who provides a specialist service for the class of business required. The information provided will be treated with respect, although further personal information may also required be to meet your specific requirements in relation to your proposed house purchase transaction.

ACCESSING INFORMATION PROVIDED BY YOU OR YOUR AGENTS

We have access to all personal information provided by you or your agent. We are not responsible for the privacy policies of your agents’ professional advisers and for any practices adopted by any other websites on which you have chosen to display or advertise property for sale, even if you use links from this site to access other sites, or if you access this site or use our other services from other sites. We strongly recommend that you check the terms and conditions and policy of each other company that you choose to use, or visit, and make sure that you are satisfied with their terms and conditions before releasing any personal information. If our business enters into a merger or joint venture with another company, or is sold to another business, your information may be given to the new business partners or owners and we have the right to provide any of the information which we collect to third parties that are in a position to provide products or services that we may think would be of interest to you. Should you object to third parties being given information, you may notify us in writing. We will not otherwise disclose, sell or distribute your information to any third party without your permission, unless we are required by law to do so.

TRACKING

We keep track of the number of visitors to the website. Tracking devices are normally referred to as cookies and these small pieces of information are normally stored in your computer hard drive. Your browser will have the option to prevent other websites using this information and you should refer to your computer manual or help screen for further information on this. We will obtain information about the volume of traffic to our website and other such information as IP addresses etc. We use such information to monitor and improve our services.

HOW IS INFORMATION DISPLAYED BY FIXEDPRICEONLINE

All properties advertised or displayed on this site should comply with the Property Misdescriptions Act 1991 and with the current legislation relating to home information packs (England) and home reports (Scotland). The Property Misdescriptions Act provides protection to the general public by requiring agents and developers marketing property to not make false or misleading statements about the property. Property owners selling direct should likewise not make false or misleading statements. Unfortunately, we cannot guarantee the accuracy of the information displayed about any houses advertised and therefore homebuyers and sellers are advised to check and verify the information before relying on the contents of any property, display or advertisement.

SECURITY OF INFORMATION

Computers that store the information are kept in secure facilities with restricted access and security precautions to restrict other electronic access. When working with other parties, we ask them to have in place similar measures to protect the information. To the best of our ability, we install security measures to ensure that the information is not destroyed or damaged without your permission. You are required to comply with our security procedures and confirm that you have read the information relating to registration on property marketing, The Property Misdiscription Act, Home Information Plans (England) and Home Reports (Scotland). It is not our intention to transfer your information outside the European Economic Area, however, the internet allows anyone accessing the worldwide web to obtain information placed or displayed on the internet and therefore, information displayed on fixedpriceonline may be accessed by someone on the worldwide web. Your information will be retained by us for a reasonable period of time and required by law. Fixed Price Online will accept property information from Estate Agents from Homeowners Direct and their professional Qualified Advisers. We only allow property that is available for sale at a fixed price to be displayed online. This can be new build or resale housing. We provide a straightforward, simple means of displaying fixed price property for sale and for identifying fixed price property for sale. We do not provide rental information or overseas property purchase information. If you are the owner of the property or joint owner of the property, you may ask us not to use some or all the details or information that has been provided to us.

Should you have concern over the information displayed, you can write to the Data Protection Officer, Fixed Price Online, 19 Union Street, Greenock, Scotland, PA16 8DD. Make sure that you provide a note of your own name and address, describe your relationship to the property displayed, providing evidence, where possible, provide the address and reference of the property that is being displayed and your contact telephone number and email address.

CHANGES AND ALTERATIONS TO THE PRIVACY POLICY

Please note that we reserve the right to change this policy from time to time, as it may be necessary to add new services or features or in changes to the law, our trading position or our commercial arrangements. Any such changes to policy will appear on the fixedpriceonline website.